Free-Delivery Policy

Last updated June 30, 2026

Our commitment

Vesper Specialty Pharmacy is proud to offer free prescription delivery. Because so many patients rely on it and fuel costs keep rising, these guidelines let us manage staff and costs so the service can stay free. Delivery is available in the local Las Vegas and Henderson area only; prescriptions cannot be mailed out of town or out of state.

What qualifies as free

Delivery is free when a prescription item is being delivered. Over-the-counter items may ride along with the prescription; an OTC-only request without a prescription carries a $10.00 fee. Facilities and special office accounts are exempt from retail requirements.

Timing and delivery windows

Please give at least 24 hours’ notice for refill deliveries so we can contact your prescriber if needed, process and prepare your order. Same-day delivery is available on most prescriptions that are at the pharmacy, in stock, processed and ready before 10:30 am. We offer delivery windows of 1 pm–7 pm (occasionally 9 am–2 pm) rather than specific times; a requested specific time carries a $30.00 charge.

Monthly limits and minimums

Each patient receives up to two (2) free deliveries of refilled prescriptions per month; additional refill deliveries are $10.00 each. There is no fee for a second delivery of a new prescription or a medication change, within reason. Free delivery is not available for a single medication or a controlled substance alone — medications should be grouped (minimum 3–4) or a $10.00 charge applies. Prices and minimums may change without notice.

Missed deliveries

If no one is home, the driver returns the prescription to the pharmacy for pickup by the patient or an authorized representative. A second attempt can be requested by phone for a $15.00 fee; we do not attempt a third. A patient who misses two deliveries (concurrent or separate) is no longer eligible for free delivery, with no exceptions.

Payment, scheduling and signature

Payment is required before delivery. Our staff keeps your credit or debit card in an encrypted file on your account, and no charge is made without your approval. Deliveries are scheduled with you — no auto-deliveries — and patients must provide safe, reasonable access to the delivery location. The patient or an authorized agent over 18 must be present to sign a proof of delivery; prescriptions cannot be left without a signature. This free service is not guaranteed and we reserve the right to refuse service. Thank you for your understanding.